Training Highlights :
- It will be a 2 day classroom training (covered over a weekend)
- Intensive course based on latest ITIL version Guide
- iProXel’s 5D model will be used to gear you to crack the ITIL foundation exam in the first attempt
- Industry experienced trainer in IT service management field to conduct the ITIL training
- Lunch will be provided for all the two days during the ITIL training
- Simple language used to cover complex concepts for easy understanding
- One full length mock ITIL test for free
- Unique & exam friendly tips and guidance
- Assistance in filling up the ITILfoundation exam application form
Target Audience :
ITIL Foundation is best suited for, but is not limited to
- IT Managers/IT Architects
- System Administrators and Analysts
- Operations Manager, Database Administrators
- IT Process Owners, Practitioners
- Service Delivery Professional, Quality Analyst
- CIOs, CTOs, IT Directors
- Anyone pursing ACP certification
- Anyone who wants to test their knowledge on agile practices
Benefits:
- Case study discussion from IT industry
- Group discussions to understand the ITSM concepts better
- Relevant IT examples to better understand the overall course concepts
- Short assignments / exercise during the course to test the participants level of understanding
- Gain a mastery of Service Management including, generic concepts, key principles, and ITIL 4 process models, all of which are required for the ITIL Foundation exam
- Know-how of ITIL principles can help an individual to understand and apply service management in their organization
- Understand how to use ITIL tools and techniques in order to improve efficiency and the customer experience
- Know the purpose and key terms of 15 ITIL practices
- An industry recognized ITIL foundation training completion certification will be provided by Iproxel Consulting to all participants post successful course completion